Everything you wanted to know about Waiters, but were afraid to ask!

Service At Its Best: Waiter-Waitress Training
To Read more about the Book
A Guide to Becoming a Successful Server
Prentice-Hall (Pearson Education) Publishers
ISB: 0-13-092626-4

THE BOOK YOU MUST READ!
Designed for results and accountability, this #1 competency-based training guide covers everything a waiter or waitress needs to know to be successful in today's dynamic and competitive restaurant industry—all organized within self-contained chapters that flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills.

WHO NEEDS TO READ… Service At Its Best?
For restaurant food server training programs in the hospitality, travel and tourism industries; also a handy reference manual for specific service questions.

Makes a great gift for friends and family that are learning the craft of Professional Waiters!

 

2008 FSA Portland Foodshow - FISH
2008 FSA Portland Foodshow - FISH

Paul's Biography

Paul Paz has been a professional career waiter and hospitality consultant since 1980.

Board Of Directors, Oregon Restaurant Association (1998-2001)
Past President, The National Waiters Association (4/97-3/00)
Employee of the Year, Oregon Restaurant Association (1997)

SEMINARS:
Bill Marvin, The Restaurant Doctor, Management Insight Series (4/01)
Chambers Of Commerce
Oregon Restaurant Association Annual Convention
Oregon Restaurant Education Foundation Seminar Series
Oregon Tourism Commission
Pacific Northwest Foodservice Shows
Private Employers and Corporations
Professional Trade Associations

SPEAKER/MENTOR
For Intermediate, High Schools, And Colleges, including Mt. Hood Community College Annual Hospitality & Tourism Career & Job Fair (1998/99)

PUBLISHED WORKS
Service At Its Best
Waiter Waitress Training

A Guide to Becoming a Successful Server
Prentice-Hall (Pearson Education) Publishers
ISB: 0-13-092626-4
Review

Monthly Columnist:

"Tips On Tips"
Hospitality News Group
www.hospitalitynewsgroup.com

Cheers Magazine
Chicago Tribune
Club Executive Magazine (Private Club Business Magazine)
Entrée (New York State Restaurant Association)
Food & Service News (Texas Restaurant Association)
FoodService.com
Hospitality: National Waiters Association
Liquid Assets - Folgers Coffee Newsletter
Main Ingredient - Oregon Restaurant Association
Nations Restaurant News
Nightclub & Bar Magazine
The Oregonian (Portland, Oregon)
PizzaMarketplace.com
Pizza Today Magazine
Pro-Success  (Federation of Dining Room Professionals)
Restaurant Marketing Magazine
Restaurants and Institutions
Restaurants USA (National Restaurant Association)
Seasoned Views
Tables Magazine (featured on the cover 7/86)
Wall Street Journal
Washington Post
Willamette Week


TELEVISION INTERVIEWS & APPEARANCES
(ABC) 20/20, Town Hall, 2 At 4, AM Northwest
(NBC) Good Evening
(KPTV) Newsmakers

VIDEO PRODUCTION
Corporate Restaurant Training
OLCC Responsible Alcohol Service

CORPORATE TRAINING
21 new restaurant openings, including:
Garcia's Mexican Restaurants, Scottsdale, AZ
Pacific Coast Restaurants Inc., Portland, OR

WAITER ACTIVISM IN OREGON STATE LEGISLATURE
Oregon's Mandatory Alcohol Server Education Advisory Committee (1985 - 1999)

Provided testimony regarding DUII issues:

Governor's Task Force on DUII
Presidential Commission Against Drunk Driving
National Highway Traffic Safety Commission

Honored By Oregon Liquor Commission for Outstanding Public Service (1986)


PERSONAL
Industry Mentor: Bob Farrell, Farrell's Ice Cream Parlors & Pacific Coast Restaurants Inc.
Pet Peeve: Hospitality members who are not hospitable to their customers and/or fellow employees


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Paul's Book
Service At Its Best
Waiter Waitress Training

A Guide to Becoming a Successful Server
Paul Paz * Ed Sanders * Ron Wilkinson
Prentice-Hall (Pearson Education) Publishers
ISB: 0-13-092626-4
For online review and purchase go to:
Review

Contact Us
WaitersWorld
Paul Paz
14314 SW Allen Blvd #507
Beaverton, OR 97005

Phone 503.524.0788
Fax 503.524.4183
tips@waitersworld.com

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